About

“You’re not like most consultants.”

 

I hear that a lot, and I take it as a compliment. My job is to help clients grow their companies and have a good time doing it. I know small businesses can't afford to spend money on someone who takes months or years to tell them what they already know, or leave them with a plan that’s never executed. I believe that anything worth doing is worth doing well, so I am careful to deliver solutions that are impactful, relevant, and implementable.  Sometimes the best advice I can give a client is to stop, breathe, and think a bit before spending any money.

 

My background in sales makes me comfortable negotiating, handling conflict, listening and staying organized. I believe totally in the concept of “underpromise and overdeliver” so at the beginning of any engagement, I invest a lot of time and resources in understanding your industry and your specific situation. 

 

I approach every engagement as if I’m trying to "work myself out of a job” by sharing my expertise within your organization. When all levels in an organization know not only what to do, but why we’re doing it, you can experience exciting and lasting change whether I’m there or not.  

 

So what does all of this mean for you, my prospective client?  

 

Well for one thing, when you contact me, it means you will never get a sales pitch or feel any kind of pressure to sign a contract or do business with me before you’re absolutely ready. Instead, you’ll get lots of questions and inquiries meant to find out what’s going on within your company and how I can help. I always offer a free one-hour consultation where we get to know each other before either of us make any commitments. I’m not pushy – if I can’t help you, I tell you and I do my best to refer you to someone who can.
 

Why Choose Ignite

It's All About You

It’s not about me or what I do; it’s about you and what you do with what I give you.  That’s why there’s no bio on my website – if you’re really interested, I’ll send you one.

I Listen

I really listen to what you say you need, what you like, what you don’t like, where you want to go.  I also listen to your employees and your clients.  It makes a difference.

Concierge-Level Service

I hold your hand. I follow up with you. I return phone calls and emails. If I can’t help, I’ll find someone who can. I’m always just a phone call away…even if it’s been awhile!

One-Stop Shop

I do a LOT! Almost all of my clients have morphed over time. We start out with one project and it just grows. I become an extension of your team. 

I'm Picky - and Fun!

I don’t work with a lot of clients at one time, and I only work with companies who have a passion for delighting their clients, doing things right, and who believe business is about more than just the money - because integrity and values matter too.  If that’s you, I’d be honored to work with you.  And I promise you it will be fun!

Risk-Free

Many small businesses have never hired a consultant before.  Understandably, you wonder if you can afford to hire outside expertise, and you probably also have questions about what to expect.  To help you get over that hurdle, and as a way to get to know you better, the first hour of every consulting engagement is absolutely free!  

I Give Back

My clients and I agree on the values of having a balanced life and on being socially and environmentally responsible.  Each quarter, I give a portion of my total bill to charitable causes.  Half goes to one of my preferred charities and the other half goes to the charity of your choice.

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