Consultative sales training is the latest program offered by Ignite Business Services, and it’s the one we’ve been doing the longest. We understand that the term “sales person” can have many negative connotations, but the difference between being sold a bill of goods and consultative selling is vast. In the first instance, you’re someone to avoid. In the second, you are a trusted advisor.
When is consultative selling appropriate? Unless you’re buying a pack of gum at a convenience store, the answer is “almost always!” Consultative selling requires more upfront planning but works more efficiently when your client realizes you are putting their needs first. Clients are much less likely to experience buyer’s remorse, and they truly DO appreciate meaningful communication that helps them choose between options.
Most small businesses simply cannot afford a comprehensive sales training program, and they are forced to use off-the-shelf training that may or not apply to their situation. At Ignite Business Services, we have over 30 years of consultative sales experience and are pleased to offer our clients customized sales training programs in the following areas:
No sales force? No worries! Our consultative sales approach works for any employee who interacts with customers – yes, this includes customer service, operations, accounting, even the CEO! Because selling all boils down to listening to the client, being sincerely interested in what they have to say, and providing them with a solution.
Increase your sales professionalism today!
Contact us for more information!